Shipping policy
At EvokShoppingHub, we are dedicated to delivering a refined and dependable shopping experience—from the moment you place your order to the moment it arrives at your door.
Order Processing
Each order is carefully prepared and processed within 1–3 business days following payment confirmation. Orders placed on weekends or public holidays will be attended to on the next business day.
Delivery Experience
We offer secure, nationwide delivery across South Africa:
- Standard Delivery: 2–5 business days
- Outlying Areas: 3–7 business days
Every parcel is handled with care to ensure it reaches you in perfect condition.
Shipping Benefits
- Complimentary collection on orders over R650 from 800+ TFG stores nationwide
- Complimentary delivery on orders over R650
- Orders below R650 will have a standard shipping fee calculated at checkout
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email or SMS, allowing you to follow your delivery in real time.
Delivery Guidelines
- Kindly ensure that your delivery details are accurate and complete
- A recipient should be available at the delivery address to receive the parcel
- While we partner with trusted couriers, unforeseen delays may occasionally occur—should this happen, our team will gladly assist you
International Shipping
We are preparing to extend our delivery services internationally. More details will be shared soon.